The "what next" is simple.
Somebody needs to tell Zuly exactly what to do and exactly how to do it. This is absolutely a job for a genuine licensed dues-paying attorney-at-law. It's union rules.
In two or three months, I'm confident this will be all cleaned up properly without any bloodshed or fuss, but it is not a top priority right now. The system has been broken for such a long time without anything terrible happening, there is no rush.